Frequently Asked

Questions

The more you know about FujiLift

The more you know about FujiLift

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  • What types of elevators do you offer?

  • We offer a wide range of elevators, including residential, commercial, passenger, freight, panoramic,
    and vacuum models, all customizable to your specific needs

  • What is the process for purchasing and installing an elevator?

  • Provide us with your drawings, dimensions, or request a site visit. We’ll then send you a quotation. After
    approval, we first install guide rails and doors. Once the project is near completion, we install the rest.
    The entire process takes up to two months.

  • Do you offer custom elevator designs?

  • Absolutely! With our top-of-the-line Japanese Amada laser and bending machine, combined with our
    expertise, we can customize your elevator exactly to your specifications.

  • What are the weight and size limits of your elevators?

  • Our elevators can support up to 10 tons, with no specific size limitations.

  • What safety features are included in your elevators?

  • Our elevators are equipped with all safety features required by the European standard EN-81, ensuring
    the highest level of safety and compliance.

  • Are your elevators energy-efficient?

  • Yes, our elevators are highly energy-efficient. They can operate on solar and battery power and use only
    2.5 AMP, making them both eco-friendly and cost-effective.

  • How do your elevators perform during power outages?

  • During a power outage, our elevators are designed to automatically take you to the nearest floor,
    ensuring safety and convenience.

  • What kind of maintenance is required for your elevators?

  • Our elevators require regular maintenance in line with European standards, ensuring optimal
    performance and longevity.

  • How often should an elevator be serviced?

  • Elevators should be serviced once per month to ensure they operate safely and efficiently.

  • Do you offer maintenance contracts?

  • Yes, we offer various maintenance contracts, including monthly, quarterly, and semi-annual options, as
    well as pay-per-visit services. With a subscription, repairs are free of charge, excluding the cost of spare
    parts.

  • What is included in your maintenance services?

  • Our maintenance services include checking the oil for guide rails, inspecting safety components,
    adjusting doors and cables, and examining the UPS and motor brake to ensure everything functions
    smoothly.

  • What does the 5-year warranty cover?

  • The 5-year warranty covers the motor and control software, ensuring reliable performance

  • Are your elevators certified by any international standards?

  • Yes, our elevators are certified to European standards for both installation and maintenance

  • Are there additional costs for custom designs or specific features?

  • Yes, additional costs may apply for custom designs or specific features, depending on the materials used
    and the complexity of the modifications.

  • What kind of support do you offer after the installation is complete?

  • We offer one year of free maintenance following the installation to ensure everything operates
    smoothly and to address any issues that may arise.

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